Cookie Policy (ZA)
OXYGEN MOBILE — COOKIE POLICY
Applicable to users in South Africa
Effective Date: 3 August 2026 | Version 8
This Cookie Policy explains how Oxygen Mobile (Pty) Ltd (“Oxygen Mobile”, “we”, “us”, “our”) uses cookies and similar technologies on https://oxygenmobile.co.za and on any Oxygen Mobile-branded or employer white-labelled digital journey operated by or on behalf of Oxygen Mobile.
This Cookie Policy must be read together with the Oxygen Mobile Privacy Policy and Terms of Use. Where a product journey is supplied by another contracting supplier, including Boodle Mobile (Pty) Ltd in relation to certain payroll-linked Device, SIM Card, Data and related products, that supplier’s own privacy and cookie disclosures may also apply.
1. WHAT ARE COOKIES?
Cookies are small files stored on your computer, mobile phone or other device when you visit a website. They allow a website to remember information about your visit, such as your preferences, login status, shopping-cart contents and consent choices.
2. SCRIPTS, PIXELS AND WEB BEACONS
We may also use scripts, pixels, tags, local storage, software development kits and web beacons. These technologies help the website function, measure traffic and performance, prevent fraud, understand how users interact with our services and support relevant marketing.
3. TYPES OF COOKIES WE USE
3.1 Strictly necessary and functional cookies
These cookies are required for the website or platform to operate properly. They may be used to maintain security, enable navigation, remember account or cart information, keep users logged in, process consent preferences and provide a service specifically requested by you. These cookies may be placed without consent where permitted by law.
3.2 Preference cookies
Preference cookies remember choices such as language, region, display settings and other customisation options.
3.3 Statistics and analytics cookies
These cookies help us understand how visitors use our website, which pages are viewed, how users arrive at the site and whether any technical issues occur. Where required, we will obtain your consent before placing them.
3.4 Marketing and tracking cookies
These cookies may be used to measure advertising, create user profiles, personalise content, or track users across websites or digital channels for marketing purposes. We will request consent before using these cookies where required.
4. COOKIES AND SERVICES CURRENTLY USED
The categories and services below are based on the technologies identified on the Oxygen Mobile website. The exact cookies, names and retention periods may change when website plugins or service providers are updated.
Service / Technology | Purpose | Category | Typical duration |
WooCommerce | Webshop, shopping-cart and checkout functionality | Functional | Session to persistent |
WordPress | Website functionality, login status and user preferences | Functional | Session to 1 year / persistent |
Sourcebuster JS | Visitor source and campaign attribution | Statistics | Session to 6 months |
Complianz | Cookie-consent preferences and banner status | Functional | Up to 365 days |
Elementor | Website layout and anonymous usage functionality | Statistics / Functional | Persistent |
Google Fonts | Display of web fonts; may process IP address | Marketing / Functional | Immediate request |
Google reCAPTCHA | Spam, bot and abuse prevention | Security / Marketing | Session to persistent |
Miscellaneous website plugins | Website administration, checkout, document generation and technical functions | Functional / Statistics | Varies |
5. EMBEDDED, PAYROLL AND WHITE-LABELLED JOURNEYS
Where a Boodle Mobile payroll journey is embedded in an Oxygen Mobile or employer-branded interface, cookies required to operate or secure that journey may be placed by Boodle Mobile or its service providers. The Boodle Mobile privacy and cookie disclosures apply to that embedded journey, and Oxygen Mobile does not obtain access to the User’s full card details.
6. THIRD-PARTY COOKIES
Some cookies are placed by third parties whose services are used on the website. These may include hosting, analytics, anti-spam, security, embedded-content, payment, product-supply or advertising providers.
Third-party providers process information under their own privacy and cookie terms. We recommend that you review those policies where a third-party service is presented or embedded.
7. CONSENT AND COOKIE SETTINGS
When you first visit the website, a cookie banner may allow you to accept, reject or manage non-essential cookies. Strictly necessary cookies will remain active because they are required for the website or requested service to function.
- Functional: always active where strictly necessary.
- Preferences: optional where they are not essential.
- Statistics: activated only in accordance with your selected consent preferences, where consent is required.
- Marketing: activated only after consent, where consent is required.
You may change or withdraw your consent through the cookie-preference tool made available on the website. Withdrawal does not affect processing that occurred lawfully before your preference was changed.
8. ENABLING, DISABLING AND DELETING COOKIES
You can delete or block cookies through your browser settings. You may also configure your browser to notify you when a cookie is placed. If you block all cookies, parts of the website, account, cart, checkout or embedded product journey may not operate correctly.
9. PERSONAL INFORMATION COLLECTED THROUGH COOKIES
Cookie and tracking information may include your IP address, browser type, device identifiers, session details, consent preferences, pages viewed, actions taken, referral source, approximate location and other usage information.
We process this information in accordance with the Oxygen Mobile Privacy Policy and the Protection of Personal Information Act 4 of 2013 (POPIA).
10. YOUR RIGHTS
Subject to POPIA and applicable law, you may:
- request confirmation of whether we hold personal information about you;
- request access to or correction of your personal information;
- object to certain processing;
- withdraw consent where processing is based on consent;
- request deletion or destruction where legally applicable; and
- lodge a complaint with the Information Regulator.
11. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy when our website, technologies, suppliers, payroll journeys or legal obligations change. The updated version will be published with a revised effective date.
12. CONTACT DETAILS
Entity | Oxygen Mobile (Pty) Ltd |
Website | Home |
info@oxygenmobile.co.za | |
Telephone | +27 (0)66 433 0956 |
Address | 33 Scott Street, Waverley, Johannesburg, 2090 |
13. INFORMATION REGULATOR
You may lodge a complaint with the Information Regulator (South Africa) if you believe personal information collected through cookies has been processed unlawfully.
Website | www.inforegulator.org.za |
General email | |
POPIA complaints | POPIAComplaints@inforegulator.org.za |
Address | JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 |
